For the record, I have already been in touch with Asus support, and they have been less than helpful (some of the steps taken above were at their suggestion). So, for the moment my card works again, but my PC wants to update again, and I feel like this whole process will begin again if Iĭo so. The only step I could take that did work was to restore a previous version of Windows (it brought me back to version 1709). Restore my computer to a previous state.I have attempted the following troubleshooting steps (without success) Multiple searches have suggested that this is because of an issue with AMD processors, but this is not my situation as I have a Intel based processor.

According to Device Manager, it was a 'code 38' error ( Windows cannot load the device driverįor this hardware because a previous instance of the device driver is still in memory.)

We're fine.Īsus AC68 PCI-E Wireless adapter not working after Windows update (Code 38)Īs the title suggests, after the most recent Windows update (brought my version of Windows to 1803), my Asus AC68 PCI-E Wireless adapter ceased to function. If the adapter has an IP address, it will be on the map.įinally, just so you know, I don't participate in the juvenile ratings competition that some here are part of, so my ego won't be hurt if you don't accept my advice. If all other devices seem to be working, you're in luck, because that means your WiFi network is fine, so you only need to worry about the one adapter (PCE-AC68.) In this case, step #1 is: Does your adapter have an IP address from the router? That's easyĮnough to find out: Go into the router's configuration utility, and the first thing you'll see is a network map, which shows you all the devices that are currently on the network. Rather than throw you a long list of every possible thing you can do to a WiFi network with the hope that something might work, let's try to analyze this: And a network doesn't care what kind of hard drive you have, or even if you have a hard drive, because the hard drive Regarding incompatibility: My WiFi adapter is from Asus and my Ethernet adapter is from Broadcom, and I don't have compatibility issues. True, you need to install the adapter's driver, but that

That's entirely between your router (RT-AC68 ?) and your network adapters. Windows is not involved in setting up or managing a LAN. Click to expand.Perhaps that's the problem.

Asus pce ac68 utility stop startup